Billing Policy
We strive for clarity and transparency to build a long-term professional relationship. Have a read of the billing policy carefully and see what works for you.
If you have any questions, reach out to us by sending a message on our contact page. Click here.
Initial Meeting
Our business consulting company charges a fee for the initial meeting. However, we guarantee that if you find no value in our discussions, we will waive the cost, and we will part ways. This ensures your peace of mind.
Our Process and Terms of Trade
We provide our prospective clients with our Terms and Conditions of Trade to read, sign, and acknowledge acceptance before we proceed with our services.
Billing Options
Our clients have the option to purchase prepaid packages that cover any face-to-face meetings, Skype calls, and telephone chats they require for the month. These packages are sold in 3-hour allotments that are valid for 30 days from the date of purchase, which can be extended by agreement.
For ongoing contracted services, our clients may choose to invoice for the hours they use with either weekly or monthly invoicing applied, depending on the type of professional services provided. The monthly figure is not capped, but a budget outline is agreed upon.
Pay-as-I-go clients are also welcome, but their hours are not discounted and are subject to scheduling requirements.
People Requiring Immediate Help
From time to time, we receive telephone calls from people who require situational advice for a very clear and well-defined issue. While we would like to offer quick responses to their quandaries, we cannot do justice to their issues without proper attention. For this reason, we charge a modest fee for this service, which covers an hour of cumulative phone time and unlimited emails for up to five business days.
Payment Terms
All work except for prepaid packages is invoiced either by progress payments or upon completion. Payment is due within seven days. Failure to settle an invoice within 21 days will result in forwarding the invoice to a debt collection agency without notice, which will incur solicitor and collection agency costs in addition to the outstanding balance.
